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International orders may incur duties/import fees, the customer is responsible for paying these fees. We do not accept orders placed through VPNs, they will get automatically canceled. We cannot issue shipping cost refunds for shipments delayed in transit/late shipments. CURRENT ORDER FULFILLMENT TIME IS ROUGHLY 1-2 BUSINESS DAYS.
If you have any questions or suggestions, please let us know!
We have a ZERO TOLERANCE policy on rudeness toward customer support. If you are rude to support we will still make sure you get taken care of but it will result in you being banned from purchasing from us in the future.
If you are contacting us regarding your order arriving late - we do NOT have any additional tracking information. You will need to contact the courier about that status of your package.
To check the status of a pre-order please refer to the PRE-ORDER STATUS page.
SENDING IN MORE THAN 1 EMAIL WILL PUSH YOUR EMAIL TO THE BACK OF THE QUEUE. WE RESPOND TO EMAILS IN THE ORDER THEY WERE RECIEVED, SENDING IN ANOTHER MOVES IT TO THE TOP OF OUR INBOX WHICH FURTHER PUSHES BACK THE RESPONSE TIME.
Fast shipping within the U.S.
We ship out same or next business day on most items with a variety of shipping speed from USPS and UPS
Top-notch support
We will always do our best to make sure the customer is completely satisfied with their experience in a professional and prompt manner
Secure payments
All payments are secure and processed through Shopify. We accept a wide variety of payment options